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The Highland Railway Company FAQs and Contact Details

Here at the Highland Railway Company, we try to make everything as simple and stress-free as possible for you. Whether you're wanting to get out to the islands for a well-deserved break, or meeting business contacts in our many beautiful towns and villages, the last thing you need is stress and uncertainty.
So, if you have any questions at all, get in touch! It's good to talk, they say. Our contact details are at the foot of this page.
But before you send that email or dial the operator or send that telegraph, check out our list of FAQs below: we may already have the answer !

Turus mhath leat ! (Have a great journey!)


     

Surely I can access wifi on the train?

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How have the fares and tariffs been set? By whom?

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I trust that concessionary fares are offered?

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Will I receive a discount for booking my ticket in advance?

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How do I remit payment for my tickets?

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Why can't I buy tickets on the trainline.com

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Why are there no through-fares from Edinburgh, Selkirk or Pittenweem?

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I want to send some goods, but can't find the correct tariff

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I wish to dispatch some goods, but they weigh less than a ton. What on earth should I do?

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How long does a 'Prudent Servant' Season Ticket last?

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How long, pray, does a 'Merry Idler' Travel Pass last?

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Regrettably, the fare for my journey is not listed

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I cannot book a ticket between Dunvegan and Uig on Skye. Why not?

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My ticket refuses to print correctly

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How can I check ferry times, or other connecting train services?

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  • CONTACT US...
  •  
  • TELEGRAPH:
    "Railways, Ullapool"
  •  
  • BY POST:
    Highland Railway Co. Offices,
    Shore Street,
    Ullapool
  •  
  • TELEPHONE:
    Ullapool 741
  •  
  • • Electro-powered mail

  • Our offices are open from
    8am to 6pm, Monday to Friday,
    8am to 1pm Saturdays
  •